Security Awareness Training in Dubai & UAE
Phishing Simulation & Employee Cyber Security Training | Powered by KnowBe4 & PhishSkill
Over 90% of cyberattacks start with a phishing email. eShield Security Awareness Training programme – delivered in partnership with KnowBe4 and PhishSkill – transforms your employees from your biggest vulnerability into your strongest security asset.
UAE • GCC • India • Remote delivery available
Authorised Training Partners
KnowBe4
World’s Largest Security
Awareness Training Platform
PhishSkill
Phishing Simulation &
Behaviour Analytics Platform
What Is Included in Our Programme
A full lifecycle security awareness programme – from baseline assessment to sustained behaviour change – tailored for UAE, GCC, and India organisations.
Phishing Simulation Campaigns
Realistic phishing simulations across email, SMS, and voice. Automated campaigns with department-level targeting, click-rate tracking, and immediate teachable moments. Powered by PhishSkill UAE-localised templates.
KnowBe4 Training Library
Access to 1,000+ training modules including interactive games, videos, and newsletters. Automated learning paths triggered by simulated phishing clicks. Arabic and Hindi language options available.
Risk Score Dashboard
Real-time Phish-prone Percentage (PPP) tracking per employee, department, and organisation. Benchmarked against UAE and GCC industry averages. Monthly reporting for CISO and board-level review.
Security Policy Compliance Training
Mandatory training modules for ISO 27001 Annex A, PCI DSS Requirement 12.6, and UAE PDPL employee awareness obligations. Automated completion certificates for audit evidence.
Role-Based Training Paths
Customised training tracks for Finance, IT, HR, C-Suite, and general employees. Privileged access users receive advanced threat training including BEC, insider threat, and spear phishing modules.
Compliance Reporting & Audit Evidence
ISO 27001, PCI DSS, and UAE PDPL require documented employee awareness programmes. We provide audit-ready training completion records, campaign analytics, and PPP improvement reports.
Why Security Awareness Training is Non-Negotiable
91%
of cyberattacks begin with a phishing email (IBM Security Report)
AED 32M
average cost of a data breach in UAE (IBM 2024 Cost of Data Breach Report)
70%
reduction in click rates after 12-month phishing simulation programme (KnowBe4)
Mandatory
under ISO 27001 Annex A.7.2.2, PCI DSS Req. 12.6, and UAE PDPL Article 21
Who Needs Security Awareness Training?
Any organisation handling sensitive data or operating under UAE, GCC, or India regulatory frameworks has a legal and operational requirement for employee security awareness.
Banks & Financial Services
Hospitals & Healthcare
Government Entities
E-Commerce & Retail
Law Firms & Legal Services
Technology Companies
Manufacturing & Industrial
Insurance & Real Estate
Regulatory Compliance Requirements
| Regulation | Requirement | Market |
|---|---|---|
| ISO 27001:2022 | Annex A.6.3 – Information security awareness, education and training for all employees | UAE, GCC, India, Global |
| PCI DSS v4.0 | Requirement 12.6 – Security awareness education programme with phishing testing | UAE, GCC, India, Global |
| UAE PDPL | Article 21 – Employees handling personal data must receive documented data protection training | UAE |
| NESA UAE | UAE IA Standards require documented security awareness programmes for critical sectors | UAE Critical Infrastructure |
| India DPDP Act | Section 8(5) – Data fiduciaries must ensure employees are trained on personal data obligations | India |
Frequently Asked Questions
What is security awareness training?
Security awareness training is a structured programme that educates employees to recognise, avoid, and report cyber threats including phishing, social engineering, ransomware, and insider threats. It combines online training modules, phishing simulations, and behaviour analytics to build a security-conscious culture.
How does phishing simulation work?
Phishing simulations send realistic but harmless phishing emails to employees. Employees who click are redirected to a training page explaining what they missed. Results are tracked per employee and department, giving management a Phish-prone Percentage (PPP) score to benchmark and improve over time.
Is security awareness training required by UAE regulations?
Yes. ISO 27001:2022 (Annex A.6.3), PCI DSS v4.0 (Requirement 12.6), UAE PDPL (Article 21), and NESA standards all require documented security awareness programmes. Organisations that cannot evidence employee training during audits face non-compliance findings.
How long does a phishing simulation campaign take?
Initial campaigns run over 2-4 weeks. We recommend a 12-month continuous programme with monthly simulations, quarterly training modules, and bi-annual PPP reporting. KnowBe4 data shows organisations achieve 70% PPP reduction after 12 months of continuous training.
Can training be delivered in Arabic or Hindi?
Yes. KnowBe4 library includes Arabic and Hindi language modules. PhishSkill supports Arabic phishing templates for UAE-specific campaigns. Training can be customised for UAE, GCC, and India audiences with locally relevant scenarios including e-government impersonation, UAE bank phishing, and DIFC regulatory notices.
How much does security awareness training cost in UAE?
Pricing depends on number of employees, programme duration, and customisation level. Indicative pricing starts from AED 5,000 for small organisations (under 50 employees) up to AED 50,000+ for enterprise deployments. Contact us for a scoped proposal based on your headcount and compliance requirements.
Ready to Strengthen Your Security?
Speak to a certified consultant today. Free initial consultation – response within 24 hours.
Call/WhatsApp: +971 585 778 145