Quick Answer: Managed information security awareness training services include monthly e-learning modules, quarterly phishing simulations, compliance reporting (ISO 27001, SOC 2), and culture measurement. Organisations with mature awareness programmes reduce phishing susceptibility by 60–80% within 12 months.
Why Security Awareness Training Is a Business-Critical Investment
Over 80% of successful data breaches involve a human element — phishing, credential theft, or social engineering. Technical controls alone cannot stop an employee from clicking a malicious link or sharing credentials with a fake IT helpdesk. Information security awareness training addresses the human layer: the most exploited, and most improvable, element of your security posture.
Regulators and certification auditors increasingly require documented awareness programmes. ISO 27001, SOC 2, the Australian Privacy Act, and India’s DPDP Act all place obligations on organisations to train staff on information security responsibilities.
What Our Security Awareness Training Service Includes
Role-Based E-Learning Modules
Customised learning paths for different roles — general staff, IT administrators, developers, executives, and finance teams. Each module is short (5–10 minutes), engaging, and aligned to real-world threats relevant to the role.
Phishing Simulation Campaigns
Simulated phishing attacks sent to your employees to measure susceptibility and reinforce learning in the moment. We run baseline assessments, monthly campaigns, and track improvement over time with click-rate and reporting metrics.
Compliance-Aligned Training
Training content mapped to ISO 27001 Annex A, SOC 2 CC2.2, Australia Privacy Act principles, and India DPDP Act obligations — so your programme satisfies audit requirements without separate content development.
Security Culture Assessment
We measure your organisation’s security culture baseline and re-measure post-training to demonstrate improvement — a key requirement for ISO 27001 management review and SOC 2 evidence packages.
Reporting Dashboard
Real-time visibility into completion rates, phishing susceptibility, knowledge assessment scores, and compliance status — ready to share with management, board, and auditors.
Training Topics Covered
- Phishing and social engineering recognition
- Password management and MFA adoption
- Safe remote working practices
- Data classification and handling
- Incident reporting procedures
- Physical security and clean desk policy
- Mobile device and BYOD security
- Ransomware prevention and response
See our Information Security Awareness service or explore ISO 27001 Certification for the compliance framework that drives training requirements.
Frequently Asked Questions
How often should security awareness training run?
ISO 27001 and SOC 2 require ongoing, not one-time, training. Best practice is monthly short modules (microlearning) with quarterly phishing simulations and an annual full refresher. Regulators expect to see dated training records.
Can training content be customised for our company policies?
Yes — we customise scenarios to reflect your industry, existing policies, real threat actors targeting your sector, and branding guidelines. Generic training has significantly lower engagement and retention than role-relevant content.
Does this satisfy ISO 27001 A.6.3 requirements?
Yes. Our programme is designed to satisfy ISO 27001:2022 control A.6.3 (Information security awareness, education and training) including evidence generation for Stage 2 audits.
Talk to our team about building a security awareness programme for your organisation.
